Mail Tab

The mail tab under Settings displays the following fields:

  • Mail Protocol: Lets you choose between sending mail to the host’s email, or through an SMTP. You need to use a SMTP, such as gmail.
  • Mail Paramaters: Asks for the e-mail address for the store if “Mail” was selected under Mail Protocol.
  • SMTP Host: The address of the smtp host.
  • SMTP Username: The full email address for the SMTP host
  • SMTP Password
  • SMTP Port: The port number provided by the SMTP host.
  • SMTP Timeout: A timeout number provided by the SMTP host.
  • New Order Alter Mail: Selecting ‘Yes’ will send a notification email for every order submitted in the store front.
  • New Account Alert Mail: Selecting ‘Yes’ will send a notification email for every account created in the store front.
  • Additional Alert E-mails: List any additional e-mails that should also receive the notification emails above.

Default SMTP Settings for Gmail

As you set up an store application to synchronize with your Gmail account, a screen asks for your Gmail SMTP information.

  • Gmail SMTP server address: tls://smtp.gmail.com
  • Gmail SMTP username: Your Gmail address (for example, example@gmail.com)
  • Gmail SMTP password: An App Password is a 16-digit passcode
  • Gmail SMTP port (TLS): 587
  • Gmail SMTP port (SSL): 465
  • Gmail SMTP TLS/SSL required: Yes

Now you can test it . Go to Marketing > mail and try to send email to your customers.

Create & use App Passwords click the below link

https://support.google.com/accounts/answer/185833?hl=en-GB

https://security.google.com/settings

Default SMTP settings for Microsoft Account

  • SMTP server address: tls://smtp.office365.com
  • SMTP username: Your outlook address (for example, example@outlook.com)
  • SMTP password: An App Password is a 16-digit passcode
  • SMTP port (TLS): 587
  • SMTP port (SSL): 465
  • SMTP TLS/SSL required: Yes

You can read Microsoft support for more information about app password.

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944